1. The agreement
These terms govern the website, API, hosted MCP service, documentation, demo, account area and paid plans provided by Daniel (Darko) Cox, trading as Haunt API (“Haunt”).
The customer is the business or organisation identified through the account. The individual accepting these terms confirms that they are at least 18 and authorised to bind that customer.
Haunt is not supplied for private consumer use. If you are acting wholly or mainly outside a trade, business, craft or profession, do not create an account or buy a plan.
The Privacy Policy, Cookie Policy, Refund Policy, DPA and Subprocessor List form part of this agreement. A separately signed agreement takes priority where it expressly conflicts.
2. Accounts and authority
The customer must provide accurate business contact information and keep credentials secure. It is responsible for its account, API keys, authorised users and activity performed through them.
Report suspected compromise promptly. Haunt may revoke credentials or suspend access where reasonably necessary to protect the customer, the service or another person.
3. The service
Haunt provides a limited, non-exclusive, non-transferable right to use the service during the agreement for the customer’s internal business purposes and its own products or workflows.
Web extraction is target-dependent. Pages may change, block automation, require authentication or return incomplete content. Haunt aims to return a clear failure instead of invented data, but no particular page, field or output is guaranteed.
Unless a signed order says otherwise, there is no service-level commitment and support is provided on a reasonable-effort basis.
4. Acceptable use
The customer may extract public pages and pages it is authorised to access. It is responsible for the legal basis, notices, permissions, source-site terms, intellectual-property rights and downstream use applying to each request.
The customer must not use Haunt to:
- obtain personal data without a valid lawful basis or use it unlawfully;
- make solely automated high-impact decisions about employment, credit, insurance, healthcare or eligibility without lawful safeguards and independent review;
- conduct surveillance, stalking, harassment, discrimination, credential theft, phishing, fraud or malware activity;
- bypass authentication, paywalls, CAPTCHAs or access controls;
- overload the service or a target, evade technical limits, resell account access, or probe systems without permission;
- submit credentials, content or data the customer is not authorised to use.
Customer-supplied headers or cookies may be used only where the customer has authority. Haunt may investigate, block or report apparently unlawful use.
5. Customer data
The customer retains its rights in submitted URLs, prompts, headers, cookies, page content and returned output (“Customer Data”). It grants Haunt only the limited rights needed to provide, secure, support and bill for the service.
Haunt does not use Customer Data to train general-purpose AI models. Where Customer Data contains personal data processed on the customer’s instructions, the DPA applies.
The customer is responsible for reviewing output before relying on it. Output may be probabilistic, incomplete or inaccurate and must not be the sole basis for a high-risk decision.
6. Plans and payment
Plans, monthly credits and prices are shown before checkout. Failed, blocked, login, CAPTCHA, provider and server failures do not consume extraction credits, and Haunt does not charge automatic overages.
Paid plans are charged in advance and renew each billing period until cancelled. Prices shown to a business may exclude applicable VAT or similar tax; the checkout or invoice shows the amount payable.
The customer may cancel through the billing portal at any time. Cancellation takes effect at the end of the paid period, and no further renewal is charged.
Pricing changes apply only to a future billing period after reasonable advance notice. A customer that does not accept a material price change may cancel before it applies.
7. Refunds
Business-plan payments are normally final once the billing period begins, subject to the Refund Policy. Haunt reviews duplicate charges, billing mistakes, prolonged service failure and other fair refund requests.
Nothing in this agreement removes a right or remedy that cannot lawfully be excluded.
8. Intellectual property
Haunt and its licensors own the service, software, documentation, design and branding. The agreement transfers no ownership.
The customer may not reverse engineer, decompile, copy or circumvent the service except where applicable law expressly permits it. Feedback may be used freely without an obligation to pay, provided Haunt does not identify the customer publicly without permission.
9. Confidentiality
Each party must protect the other’s confidential information with reasonable care and use it only for this agreement. This does not cover information already lawfully known, independently developed, public without breach, or lawfully received from another source.
A legally compelled disclosure is permitted. Where lawful, the receiving party will give advance notice and disclose only what is required.
10. Warranties
Haunt will provide the service with reasonable care and skill. Except as expressly stated, the service is provided as available and all implied terms are excluded to the fullest extent permitted for a business contract.
Haunt does not warrant uninterrupted availability, compatibility with every target, or the accuracy, completeness, legality or fitness of extraction output for a particular purpose.
11. Liability
Nothing limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, deliberate default, or any liability that cannot lawfully be limited.
Subject to that, neither party is liable for indirect or consequential loss, or loss of profit, revenue, anticipated savings, goodwill or business opportunity. This exclusion does not remove the customer’s obligation to pay valid charges.
Haunt’s total aggregate liability connected with the service is limited to the amount paid by the customer in the 12 months before the event giving rise to the claim. For a free account, the cap is £100.
These limits reflect the plan prices and allocation of risk. A separately signed order may set a different cap.
12. Third-party claims
The customer will indemnify Haunt against a third-party claim to the extent caused by Customer Data, an unlawful customer instruction, or the customer’s material breach of section 4. Haunt must give prompt notice, allow the customer reasonable control of the defence, and provide reasonable cooperation.
No settlement may admit fault by Haunt or impose a non-monetary obligation on Haunt without written consent.
13. Suspension and termination
Haunt may suspend access where reasonably necessary for security, abuse prevention, non-payment, legal compliance or a material breach. Where practical, Haunt will explain the reason and allow a reasonable opportunity to remedy it.
Either party may terminate for an unremedied material breach after written notice. The customer may stop using a free account or cancel a paid plan at any time.
On termination, access ends and each party must handle Customer Data under the DPA. Accrued payment, confidentiality, intellectual-property, liability and dispute provisions survive.
14. Changes
Haunt may make minor or legally required changes immediately. Material changes affecting active customers will normally receive at least 30 days’ notice.
If a material change substantially disadvantages the customer, it may cancel before the change takes effect. Continued use after that date confirms acceptance of the revised business terms.
15. General
Neither party may assign this agreement without consent, except as part of a genuine business transfer where the successor assumes the obligations. Neither party is the other’s agent, partner or employee.
If a provision is unenforceable, it will be narrowed or removed without affecting the rest. A delay in enforcement is not a waiver. This agreement is the entire agreement about the service and creates no third-party rights.
Notices may be sent to the account email and to support@hauntapi.com.
16. Law and contact
English law governs this agreement and the courts of England and Wales have exclusive jurisdiction.
Provider: Daniel (Darko) Cox, trading as Haunt API. Business address: 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. Email: support@hauntapi.com.