Terms of service.
The rules for using Haunt API without turning web extraction into a legal bonfire.
Last updated: 3 June 2026.
Trust route
Legal and privacy questions go to support@hauntapi.com. Security reports go there too.
These pages are plain-English operating terms, not a badge saying a lawyer has blessed every comma.
What these terms cover
These terms govern use of Haunt API, including the public website, API, docs, demo, account features, and paid plans. By using the service, you agree to these terms plus the privacy, cookie, refund, security, subprocessors, and DPA pages linked from the related policy sections.
Accounts and keys
You are responsible for your account, API keys, users, systems, and all activity made with your keys. Keep keys secret. If a key leaks, regenerate it or contact support. Haunt may suspend or limit accounts that appear compromised or abusive.
Acceptable use
Use Haunt only for lawful extraction from public pages or pages you are authorised to access. You are responsible for your URLs, prompts, data sources, downstream use, and compliance with applicable law, site terms, intellectual property rules, privacy rules, and contracts.
Prohibited use
- Do not use Haunt for credential theft, account takeover, surveillance, harassment, spam, scraping private data without permission, malware, fraud, or illegal activity.
- Do not overload Haunt or third-party sites, bypass access controls, solve or route around human-verification challenges, or hide unlawful behaviour behind the API.
- Do not resell, benchmark publicly, or present Haunt output in a misleading way without checking that your use is accurate, permitted, and fair.
Plans, credits, and billing
Free includes 1,000 credits per month. Starter includes 10,000 credits per month. Pro includes 30,000 credits per month and bring-your-own authorised extraction. Scale includes 80,000 credits per month, bring-your-own authorised extraction, and batch extraction.
Credits are not one-to-one requests. Simple pages usually use 1 credit, normal structured extraction 2, browser-rendered pages 4, authenticated structured extraction 4, and heavy pages 8. Failed, blocked, login/CAPTCHA, provider, and server failures do not burn credits. Haunt does not bill automatic overages.
Paid plans are billed through the payment flow shown on the site. Pricing changes apply only after they are shown clearly on the public pricing surface or agreed directly with you.
Service availability and extraction limits
Web extraction is probabilistic and target-dependent. Some pages block automation, require login, show thin public content, change markup, rate-limit, or return unreliable content. Haunt aims to fail honestly rather than invent data.
The service is provided without a hard SLA unless a separate written agreement says otherwise.
Customer content and output
You keep whatever rights you already have in your submitted content and extraction results. You grant Haunt the limited permission needed to process submitted URLs, prompts, page content, traces, and metadata to provide, secure, debug, bill, and improve the service.
You are responsible for reviewing extraction output before relying on it. Do not use extracted data for high-risk decisions without independent verification.
Security and abuse enforcement
Haunt may rate-limit, block, suspend, or terminate access where needed for security, abuse prevention, legal compliance, payment failure, infrastructure protection, or misuse. We may remove access to features that create legal, security, reputation, or operational risk.
Disclaimers
To the maximum extent permitted by law, Haunt is provided as is and as available. We do not guarantee that every page can be fetched, rendered, parsed, or trusted, or that the output will be complete, current, or error-free.
Liability
Nothing in these terms excludes liability that cannot legally be excluded. To the maximum extent permitted by law, Haunt is not liable for indirect loss, lost profits, lost revenue, lost data, business interruption, reputational harm, or third-party claims arising from your use of extracted data.
For paid accounts, total liability is limited to the fees you paid to Haunt in the three months before the event giving rise to the claim. For free accounts, total liability is limited to £100.
Termination
You may stop using Haunt at any time. Paid subscription cancellation is handled through the account or support flow. Haunt may suspend or terminate accounts for misuse, non-payment, security risk, legal risk, or material breach of these terms.
Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction unless consumer or mandatory local law says otherwise.
Contact
Questions about these terms: support@hauntapi.com.
Related policy pages
For payment-specific edge cases, read the refund policy. For data handling, read privacy and security.