Refund Policy

Last updated: 1 May 2026.

Start with the free tier before paying. If something goes wrong, contact us and we will handle it like adults, not a billing labyrinth.

API usage

Failed extractions are not intended to count against usage. If you believe you were incorrectly charged for failed usage, email us with the account email, approximate time, and target URL.

Pro billing

If you go Pro and are not happy, contact us within 14 days. We will review the usage and issue a fair refund where the service did not work as described.

Data Rescue Sprint

The £149 sprint is a one-off service. If we cannot provide useful extraction proof or a clear technical finding, contact us and we will review a refund.

Contact

Email zee@hauntapi.com.