Health endpoints
Use /ready for the real dependency checks and a list of anything failing. The /health endpoint is only a liveness ping, so it can answer while extraction is unavailable.
If something looks wrong
Check /ready first, then email support@hauntapi.com with the endpoint, the time, and the response you saw. Include the error_code when available because it identifies the stage that refused the request.
Useful links
Read the documentation or contact support.